We are a friendly, welcoming bouldering wall in the heart of Hackney Wick. We love climbing, and climbing walls. Most of our adventures started with a chat "down the wall", and ended in some wild and rocky place. Our other passions are good music, good coffee and good cake! We may not be the biggest climbing wall. But we think you will agree that we punch above our weight :)
If you have never climbed before, our Taster Sessions are a fantastic way to try bouldering and see if you like it. After an hour with our excellent instructors, you will know all you need to get the most from your bouldering session. With our infectious enthusiasm for climbing, as well as a host of post-course benefits, we are sure that you will be hooked.
Once you have come along to a Taster Session, signing up for better bouldering could be the next step for you. With unlimited climbing and the option to attend up to three, instructed Better Bouldering sessions each week, we have combined value for money with long-term progression.
Each session will follow a carefully designed structure to maximise your enjoyment and keep you advancing through the grades. At the end of the session, the friendly instructor will give you feedback and tips.
Additionally, the membership comes with free kit hire, two free guest passes each month to bring friends for their first climb, and a weekly email with special offers and centre events.
Drop In / Unsupervised Climbing (18+)
No matter what your experience, you will be asked to watch a short video induction, read our conditions of use and fill out a registration form. The staff will ask you a couple of questions to ensure you have understood the induction and then you will be free to use the centre.
Click the "pre-reg" box below to register on-line before you arrive, beat the queue and save valuable climbing time!
Boulder Socials (18+)
If you are new-ish to climbing, or just not keen to climb alone, come along to our informal "Boulder Socials". They are informal friendly drop in sessions, no booking necessary. See the "Boulder Social" box below for more details.
Are you looking to bring a child to Hackney Wick Boulder, or are you under 18 and want to know what the rules are?
Click on the relevant heading below for information.
⇒ Youth: 16 to 17 years (Unsupervised)
Young adults can register to use our centre in the same way as an adult with the exception that we also require a parental consent form which we will verify via a phone call if the parent is not present.
You can find the online parental consent form and registration form in the pop up box below. Please also ensure that your parent will be available to receive our call when you arrive at reception.
⇒ Youth: 14 to 15 years (Unsupervised)
Experienced 14 and 15 year olds can climb at our centre unsupervised at the discretion of the Duty Manager on the day, subject to a parental visit and enhanced parental consent form.
The paperwork is not available online as you and your parent will need to visit the centre in order to complete it with the Duty Manager. If you have questions please give the centre a call and we will be happy to answer your questions.
A registered adult climber can supervise up to two youths aged 12 - 17 years in our centre. You will need to gain the permission of the parent (if it is not your own child) and will complete a supervision form on entry for which you will need the parents names, contact details and information regarding any medical conditions the youths may have.
Children must be supervised very carefully at all times. Please see the "Minor Supervision Policy" section below for details.
⇒ Kids 8 to 11 years
A registered adult climber can supervise one child aged 8 -11 years in our centre. You will need to gain the permission of the parent (if it is not your own child) and will complete a supervision form on entry for which you will need the parents names, contact details and information regarding any medical conditions the child may have.
Children must be supervised very carefully at all times. Please see the "Minor Supervision Policy" pop up box below for details.
⇒ Kids Under 8 Years
We are very sorry but the wall is not set-up to accommodate those under 8 years old. We hope one day to have the space to be able to provide a good space for this age group but for now we cannot accept under 8s in the centre. Thank you for your understanding.
Parental Consent & Supervision Forms
Forms and Policies relating to minors in our centre are below. If you're in any doubt, call us on 0208 986 5432 and we'll be happy to advise you which forms are appropriate for your situation.
Multi-Buy (anytime use, no expiry)
£85 10-Climbs
£42.50 5-Climbs
Standard Monthly
£45 (plus £5 set up fee, no contract) Benefits Include:
- Unlimited climbing
- 2 FREE GUEST PASSES (for first time visitors) Cancellation must be in person or in writing
Better Bouldering Monthly
£65 (no set up fee, no contract) Benefits Include:
- Unlimited climbing
- 2 FREE GUEST PASSES (for first time visitors)
- 3 group coaching sessions per week
- Free kit hire (shoes + chalk)
- Regular special offers
Cancellation must be in person or in writing
Student and Under 18s
20% off all marked prices
(must have a valid student ID with expiry date at time of purchase)
Kit Hire
Shoes £3
Chalk Bag £1
Combo £3.5
(For hygiene reasons street shoes or bare feet are not allowed)
Hackney Wick Boulder Project (hereinafter referred to as the “Hackney Wick Boukder”, “Centre”, “we’, “us”) – is committed to protecting your privacy. At all times we aim to respect any personal information you share with us, or that we receive from others, and to treat it with care & keep it safe. This Privacy Notice (“Notice”) sets out our data processing practices and your rights and options regarding the ways in which your personal information is used and collected (including through our website – www.hackneywickboulder.co.uk). This Notice contains important information about your personal rights to privacy. The provision of your personal information to us is voluntary. However, without providing us with your personal information, your use of our services or your interaction with us may be impaired. For example, you may be unable to sign up as a member, or make an online booking.
How we collect personal information about you a. When you give it to us directly For example, personal information that you submit through our website by making a booking to use our facilities, registering as a member or signing up for our email updates regarding services & events; or personal information that you give to us when you communicate with us by email, phone or letter. b. When we obtain it indirectly
For example, your personal information may be shared with us by third parties including, for example, the Association of British Climbing Walls(“ABC”), an organisation established to promote safe management practices in climbing walls of which we are a member; third party service providers; analytics providers and search information providers. To the extent we have not done so already, we will notify you when we receive personal information about you from them and tell you how and why we intend to use that personal information. c. When it is available publicly Your personal information may be available to us from external publicly available sources. For example, depending on your privacy settings for social media services, we may access information from those accounts or services (for example, when you choose to interact with us via Facebook, tagging our centre/facilities in a photo, or sharing pictures of yourself using our centre, etc.). d. When you visit our website When you visit our website, we automatically collect the following types of personal information: (a) Technical information, including the internet protocol (IP) address used to connect your device to the internet, browser type and version, time zone setting, browser plug-in types and versions and operating systems and
platforms. (b) Information about your visit to the websites, including the uniform resource locator (URL) clickstream to, through and from the website (including date and time), services you viewed or searched for, page response times, download errors, length of visits to certain pages, referral sources, page interaction information (such as scrolling and clicks) and methods used to browse away from the page. In general, we may combine your personal information from these different sources set out above, for the purposes set out in this Notice.
What personal information do we use? We may collect, store and otherwise process the following kinds of personal information: a. your name and contact details including postal address, telephone number, email address, emergency contact details and, where applicable, social media identity; b. your date of birth and gender; c. your financial information, such as bank details and/ or credit/ debit card details, d. information about your computer/ mobile device and your visits to and use of this website, including, for example, your IP address and geographical location; e. personal descriptions and images/photographs; f. details of your qualifications/ experience;
and/ or any other personal information which we obtain as per section 1. Do we process special categories of data? The EU General Data Protection Regulation (“GDPR”) recognises certain categories of personal information as sensitive and therefore requiring more protection, for example information about your health, ethnicity and religious beliefs. In certain situations, we may collect and/or use these special categories of data (for example, information on climbers’ medical conditions relevant to their use of our facilities & services). We will only process these special categories of data if there is a valid reason for doing so and where the GDPR allows us to do so.
How and why will we use your personal information? Your personal information, however provided to us, will be used for the purposes specified in this Notice. In particular, we may use your personal information: a. to register you as a member of Hackney Wick Boulder; b. to allow you to make a booking to use our facilities; c. to otherwise provide you with services, products or information you have requested; d. to provide further information about our work, services or activities (where you have provided your consent to receive such information); e. to assist you with certification schemes, such as NICAS;
to answer your questions/ requests and communicate with you in general; g. to allow you to apply for a job or volunteer role with us; h. to manage relationships with our partners and service providers; i. to analyse and improve our work, services, activities, products or information (including our website), or for our internal records; j. to keep our facilities safe and secure; k. to run/administer the activities of the Centre, including our website, and ensure that content is presented in the most effective manner for you and for your device; l. to audit and/ or administer our accounts; m. to satisfy legal obligations which are binding on us, e.g. in relation to regulatory, government and/or law enforcement bodies with whom we may work (for example, requirements relating to the payment of tax oranti-money laundering), and other contractual obligations pertaining to the provision of the services of our centre (e.g. insurance). n. for the prevention of fraud or misuse of services; and/or o. for the establishment, defence and/ or enforcement of legal claims.
Lawful bases The GDPR requires us to rely on one or more lawful bases to use your personal information. We consider the grounds listed below to be relevant: a. Where you have provided your consent for us to use your personal
information in a certain way (for example, we may ask for your consent to use your personal information to send you email updates regarding work, events, services and/or activities which we consider may be of interest to you, or to collect special categories of your personal information. Special categories of personal information are explained in section 2 above). b. Where necessary so that we can comply with a legal obligation to which we are subject (for example, where we are obliged to share your personal information with regulatory bodies which govern our work and services). c. Where necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering a contract (for example, to provide you access to our facilities in return for your booking fee). d. Where it is in your/someone else’s vital interests (for example, in case of medical emergency suffered by a climber). e. Where there is a legitimate interest in us doing so. The GDPR allows us to collect and process your personal information if it is reasonably necessary to achieve our or others’ legitimate interests (as long as that processing is fair, balanced and does not unduly impact your rights as an individual). In broad terms, our “legitimate interests” means the interests of running of the Centre as a commercial entity and ensuring the best
possible user experience. When we process your personal information to achieve such legitimate interests, we consider and balance any potential impact on you (both positive and negative), and on your rights under data protection laws. We will not use your personal information for activities where our interests are overridden by the impact on you, for example where use would be excessively intrusive (unless, for instance, we are otherwise required or permitted to by law).
Communications for marketing/promotional purposes We may use your contact details to provide you with information about our work, events, services and/or activities which we consider may be of interest to you (for example, about services you previously used, or events involving our, or other climbing centre’s, facilities). Where we do this via email, SMS or telephone (where you are registered with the Telephone Preference Service), we will not do so without your prior consent (unless allowed to do so via applicable law). Where you have provided us with your consent previously but do not wish to be contacted by us about our work, events, services and/or activities in the future, please let us know by email at info@hackneywickboulder.co.uk. You can opt out of receiving emails from us at any time by clicking the
“unsubscribe” link at the bottom of our emails.
Children’s personal information When we process children’s personal information, where required we will not do so without their consent or, where required, the consent of a parent/guardian. We will always have in place appropriate safeguards to ensure that children’s personal information is handled with due care.
How long do we keep your personal information? The length of time we keep your personal data depends on what it is and whether we have an ongoing legitimate interest to retain it (for example, to provide you with a service you’ve requested or to comply with applicable legal, tax or accounting requirements). Our insurance requires us to keep information that may be relevant to future claims. As such we keep the majority of data indefinitely. Ifrequested, as is detailed below, your information can be removed from the general database and stored separately. If you request to receive no further contact from us, we may keep some basic information about you on our suppression list in order to comply with your request and avoid sending you unwanted materials in the future.
Will we share your personal information? We do not share, sell or rent your personal information to third parties
for marketing purposes. However, in general we may disclose your personal information to selected third parties in order to achieve the purposes set out in this Notice. These parties may include (but are not limited to): a. The ABC and the ABC Training Trust (NICAS); b. local government agencies; c. funding bodies such as Sport England and NGB (the BMC); d. awarding bodies such as Mountain Training; e. other members of the ABC; f. healthcare professionals; g. providers of equipment; h. suppliers and sub-contractors for the performance of any contract we enter into with them, for example, climbing facility-waiver storage providers (Rock Gym Pro) or IT service providers such as website hosts or cloud storage providers; i. professional service providers such as accountants and lawyers; j. parties assisting us with research to monitor the impact/ effectiveness of our work, events, services and activities; and k. regulatory authorities, such as tax authorities; In particular, we reserve the right to disclose your personal information to third parties:
in the event that we sell or buy any business or assets, in which case we will disclose your personal information to the (prospective) seller or buyer of such business or assets;
if substantially all of our assets are acquired by a third party, personal information held by us may be one of the
transferred assets;
if we are under any legal or regulatory duty to do so; and/or
to protect the rights, property or safety of the Wall, its personnel, users, visitors or others.
Security/storage of and access to your personal information Hackney Wick Boulder is committed to keeping your personal information safe and secure and we have appropriate and proportionate security policies and organisational and technical measures in place to help protect your information. Your personal information is only accessible by appropriately trained staff, volunteers and contractors, and stored on secure servers which have features to prevent unauthorised access.
International Data Transfers Transfers of personal data within the European Economic Area (“EEA”) are subject to the same level of data protection law as under the GDPR, and as a UK based organisation many of our agencies and/or suppliers are based in the EEA. However, there may be occasions where we use agencies and/or suppliers to process personal information on our behalf that are based outside the EEA resulting in the personal information we collect from you being stored in a location outside the EEA. One example of such a supplier is Rock Gym Pro – our reception entry/point of sale system. This system involves the storage of climbing
facility waivers (the documents you complete prior to climbing at Hackney Wick Boulder) on secure offsite servers located in the US. Rock Gym Pro is certified under the EU – US Privacy Shield Framework for personal data transfers (https://www.rockgympro.com/gdpr/). Please note that some countries outside of the EEA have a lower standard of protection for personal information, including lower security requirements and fewer rights for individuals. Where your personal information is transferred, stored and/or otherwise processed outside the EEA in a country that does not offer an equivalent standard of protection to the EEA, we will take all reasonable steps necessary to ensure that the recipient implements appropriate safeguards (such as by entering into standard contractual clauses which have been approved by the European Commission) designed to protect your personal information and to ensure that your personal information is treated securely and in accordance with this Notice. Unfortunately, no transmission of your personal information over the internet can be guaranteed to be 100% secure – however, once we have received your personal information, we will use strict procedures and security features to try and prevent unauthorised access.
Exercising your Rights
It’s your personal data and you have certain rights relating to it. Where we rely on your consent to use your personal information, you have the right to withdraw that consent at any time. This includes the right to ask us to stop using your personal information for marketing or fundraising purposes or to unsubscribe from our email list at any time. Just follow the unsubscribe instructions contained in the relevant communication or send your request to info@hackneywickboulder.co.uk You also have the following rights: a. Right of access – you can write to us to ask for confirmation ofwhat personal information we hold on you and to request a copy of that personal information. Provided we are satisfied that you are entitled to see the personal information requested and we have successfully confirmed your identity, we will provide you with your personal information subject to any exemptions that apply. b. Right of erasure – at your request we will delete your personal information from our records as far as we are required to do so (our insurance company may require us to keep certain information indefinitely for legal security). In many cases we would propose to suppress further communications with you, rather than delete it. c. Right of rectification – if you believe our records of your personal information are inaccurate, you have the right to ask for those
records to be updated. You can also ask us to check the personal information we hold about you if you are unsure whether it is accurate/up to date. d. Right to restrict processing – you have the right to ask for processing of your personal information to be restricted if there isdisagreement about its accuracy or legitimate usage. e. Right to object – you have the right to object to processing where we are (i) processing your personal information on the basis of the legitimate interests basis (see section 4), (ii) using your personal information for direct marketing or (iii) using your information for statistical purposes. f. Right to data portability – to the extent required by the GDPR, where we are processing your personal information (that you have provided to us) either (i) by relying on your consent or (ii) because such processing is necessary for the performance of a contract to which you are party or to take steps at your request prior to entering into a contact, and in either case we are processing using automated means (i.e. with no human involvement), you may ask us to provide the personal information to you – or another service provider – in a machine-readable format. g. Rights related to automated decision-making – you have the right not to be subject to a decision based solely on automated processing of
your personal information which produces legal or similarly significant effects on you, unless such a decision (i) is necessary to enter into/perform a contract between you and us/another organisation; (ii) is authorised by EU or Member State law to which the Centre is subject (as long as that law offers you sufficient protection); or (iii) is based onyour explicit consent. Please note that some of these rights only apply in limited circumstances. For more information, we suggest that you contact us using the details in paragraph 14 below. We encourage you to raise any concerns or complaints you have about the way we use your personal information by contacting us using the details provided in section 14 below. You are further entitled to make a complaint to the Information Commissioner’s Office – www.ico.org.uk. For further information on how to exercise this right, please contact us using the details below.
Links and third parties We link our website directly to other sites. This Notice does not cover external websites and we are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any external websites you visit via links on our website.
Changes to this Notice We may update this Notice from time to time. We will notify you ofsignificant changes by contacting you directly where reasonably possible. This Notice was last updated on 8th November 2018.
Links and third parties We link our website directly to other sites. This Notice does not cover external websites and we are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any external websites you visit via links on our website.
How to contact us Please let us know if you have any questions or concerns about this Notice or about the way in which Hackney Wick Boulder processes your personal information by contacting us at the channels below. 0208 986 5432 www.hackneywickboulder.co.uk
A registered adult climber can supervise two children aged 12 to 17 years OR one child aged 8 to 11years.
We currently have no provision for under 8s and unfortunately, at present, they are not allowed to climb in our centre.
Children who are not closely supervised can present a great danger to themselves and other users in a climbing centre, please understand that the following rules are there for the safety of your child and all of our customers.
Supervisors must understand that:
Adults have priority in the centre
The training facilities can be dangerous
Supervision is at the Duty Manager's discretion
Minors who pose a danger to themselves, or others, may not be allowed to continue their session
Minors must:
Be within sight of their supervisor at all times
Be in close proximity to their supervisor at all times
Not run anywhere in the centre
Never go underneath another climber
Please understand that this is for the safety and enjoyment of everyone here at the Hackney Wick Boulder Project.
If you have any questions please direct them to the Duty Manager on the day.
Pre Registration
You can register to climb at Hackney Wick boulder with just 4 simple steps:
Step 1: Watch the short induction video, found below.
Step 2: Read and understand our Conditions of Use(also found in our website footer and in our reception).
Step 4: Answer a couple of basic questions at reception when you arrive,
(Questions relate to the above induction video & conditions of use, so be sure to watch the video!),
Please also be aware that:
For technical and legal reasons we are unable to change or adjust the registration forms once they are completed, so please be careful as a mistake will mean re-filling out the form from scratch.
If you have questions during the registration process it would be better to register at the centre where we can answer all questions before you commit / sign the document.
On-line registrations are only held for 60 days, so please complete them close to your intended first visit.
Hackney Wick Boulder Project
CONDITIONS OF USE:
Risks:
"The British Mountaineering Council recognises that climbing and mountaineering are activities with a danger of personal injury or death. Participants in these activities should be aware of and accept these risks and be responsible for their own actions and involvement."
Although the Climbing Centre is an artificial environment, the risks involved are no less serious than when climbing outside on a boulder, crag or mountain. There is an additional risk that bolt-on holds can spin or break.
The soft flooring under the bouldering walls is designed to provide a more comfortable landing for climbers falling or jumping from the bouldering wall. THE SOFT FLOORING DOES NOT MAKE THE CLIMBING ANY SAFER. Broken and sprained limbs are common on this type of climbing wall despite the soft landing. Uncontrolled falls are likely to result in injuries to yourself or others.
Climbing beyond your capabilities on any wall is likely to result in a fall. Any fall may result in an injury despite the safety systems in place to avoid it. You must make your own assessment of the risks whenever you climb.
Our Duty of Care:
The rules of this climbing centre as set out below are not intended to limit your enjoyment of the facilities. They are part of the duty of care that we (as operators) owe to you (the customer) by law. As such they are not negotiable and if you are not prepared to abide by them then the staff must politely ask you to leave.
Your Duty of Care:
Report to reception on each visit before you climb.
You must exercise care, common sense and self preservation at all times.
Report any problems with the walls, equipment or other climbers’ behaviour to a member of staff immediately.
Be aware of other climbers around you and how your actions will affect them.
Never climb directly above or below another climber.
Do not sit or stand near or under the walls when people are climbing.
Keep the mat free of any obstructions like bags, clothing, bottles, shoes, etc.
Do not touch any girders, metalwork or lights.
No food or drink on the mats at any time.
- Never climb under the influence of alcohol or drugs.
Unsupervised Adult Climbing:
Before you climb, the Centre expects you to be able to describe the dangers involved with bouldering and accept the risks involved.
You are required to register to say that you understand the Conditions of Use, that you are prepared to abide by the Rules above and that you understand the risks involved in your participation.
While climbing, the Centre expects you to be aware of all other climbing users.
Anyone who cannot register as competent is classed as a novice and must not climb without supervision.
Unsupervised climbing is just that! If you are not confident in the use of any climbing or training equipment or technique then do not attempt to use it without the supervision of someone who is competent to do so.
Children (Under 18):
All children in the Centre must be supervised by an adult unless they have been assessed by the management and registered for unsupervised climbing. An adult who has registered at the Centre as a competent boulderer may, at the discretion of the Duty Manager, supervise up to two juniors.
In addition to the obvious risks of climbing, children on the ground are at particular risk of being seriously injured by falling adult climbers. Supervising adults are responsible for making sure that children are never directly below climbers. For full details see the "Minors Supervision Policy".
Hackney Wick Boulder Project
CONDITIONS OF USE:
Risks:
"The British Mountaineering Council recognises that climbing and mountaineering are activities with a danger of personal injury or death. Participants in these activities should be aware of and accept these risks and be responsible for their own actions and involvement."
Although the Climbing Centre is an artificial environment, the risks involved are no less serious than when climbing outside on a boulder, crag or mountain. There is an additional risk that bolt-on holds can spin or break.
The soft flooring under the bouldering walls is designed to provide a more comfortable landing for climbers falling or jumping from the bouldering wall. THE SOFT FLOORING DOES NOT MAKE THE CLIMBING ANY SAFER. Broken and sprained limbs are common on this type of climbing wall despite the soft landing. Uncontrolled falls are likely to result in injuries to yourself or others.
Climbing beyond your capabilities on any wall is likely to result in a fall. Any fall may result in an injury despite the safety systems in place to avoid it. You must make your own assessment of the risks whenever you climb.
Our Duty of Care:
The rules of this climbing centre as set out below are not intended to limit your enjoyment of the facilities. They are part of the duty of care that we (as operators) owe to you (the customer) by law. As such they are not negotiable and if you are not prepared to abide by them then the staff must politely ask you to leave.
Your Duty of Care:
Report to reception on each visit before you climb.
You must exercise care, common sense and self preservation at all times.
Report any problems with the walls, equipment or other climbers' behaviour to a member of staff immediately.
Be aware of other climbers around you and how your actions will affect them.
Never climb directly above or below another climber.
Do not sit or stand near or under the walls when people are climbing.
Keep the mat free of any obstructions like bags, clothing, bottles, shoes, etc.
Do not touch any girders, metalwork or lights.
No food or drink on the mats at any time.
- Never climb under the influence of alcohol or drugs.
Unsupervised Adult Climbing:
Before you climb, the Centre expects you to be able to describe the dangers involved with bouldering and accept the risks involved.
You are required to register to say that you understand the Conditions of Use, that you are prepared to abide by the Rules above and that you understand the risks involved in your participation.
While climbing, the Centre expects you to be aware of all other climbing users.
Anyone who cannot register as competent is classed as a novice and must not climb without supervision.
Unsupervised climbing is just that! If you are not confident in the use of any climbing or training equipment or technique then do not attempt to use it without the supervision of someone who is competent to do so.
Children (Under 18):
All children in the Centre must be supervised by an adult unless they have been assessed by the management and registered for unsupervised climbing. An adult who has registered at the Centre as a competent boulderer may, at the discretion of the Duty Manager, supervise up to two juniors.
In addition to the obvious risks of climbing, children on the ground are at particular risk of being seriously injured by falling adult climbers. Supervising adults are responsible for making sure that children are never directly below climbers. For full details see the "Minors Supervision Policy".
Taster Session
If you have decided that you would like to try bouldering, our hour-long session includes instruction and equipment rental and will leave you comfortable enough to keep coming back for more. The taster only costs £16, and you can stay and climb after for as long as you would like, at no extra charge.
During the Taster Session, the instructor will cover all that you need to know to get the most from bouldering, including; warming up, climbing techniques, injury prevention and what to do when you come back for more.
To book your session just click on the button below.
Closed 24th Dec to 1st Jan
Normal opening hours as of 2nd Jan 2019
Other Wall Staff
Employed staff from other major London climbing walls* can use our facility at no charge.
This is subject to a fair use policy** and you must show a payslip from within the last 3 months every time you come.
*Walls accepted are: The Arch, Reach, Mile End, Castle, Westway, Hanger, Vauxwall and Strong Holds (when they open)
**Fair use is at the discretion of the management. We are not a huge centre and if we have 20 people climbing for free in the evenings this will effect our business massively. We are happy for one or two at busy times and more off-peak.
We will keep an eye on how much use it gets but we definitely do see the value of climbing wall staff being free to visit other centres to climb, network and share ideas.
Boulder Social
The Hackney Wick Boulder Social runs on Tuesdays, Thursdays and Saturdays. They are informal drop in sessions for any registered adult. Sessions are facilitated by a friendly local climber, there to help you get the most out of your session. They are not instructors and the session is not formal. Just a friendly face, someone to climb with and a great way to meet other climbers.
Tuesdays & Thursdays: 7pm - 9pm
Saturdays 1pm - 3pm
No need to pre-book, simply drop-in during the times listed above.
Coaching
CLIMBING M.O.T.
30 minute session assessing areas which need immediate improvement to affect performance for climbers of any grade. £30
ONE-TO-ONE PRIVATE SESSION
A 1.5 hour session with one of our experienced coaches, you will receive a comprehensive write-up to help improve climbing performance. £90
LATTICE ASSESSMENT
A complete look at your climbing performance. A lattice trained coach will take you through the test, analyse the data and create an in-depth write-up of your climbing. £120
LATTICE ASSESSMENT+PLAN
A full Lattice Assessment with a personalised 12 week plan working towards mid- to long-term climbing goals. £180
Route Setting
We re-set around 30 problems every week! So there is always something new to try.
Our focus is on quality setting in all styles, from the “new-school” spectacular world cup-style dynamic leaps to the more technical, problem solving gems. We have a solid in-house team but regularly get in pros to keep things fresh.
Like our facebook page to get updates on our regular friendly comps featuring 20 problems from V0 to V7. Always with an afterparty with our friends over at Grow (bar / club / kitchen) just a minute’s walk away.
Book now
EMBED TO GO HHERE
UNAVAILABLE DUE TO COVID19
We will bring this back as soon as possible. We are still open for unsupervised climbing.
Cancellation Policy
So long as you set up a profile when you made your booking online, you can cancel online on the link below.
You can also do this from the RGPro Connect App on Apple, or Android.
If you find this does not work then email info@hackneywickboulder.co.uk but you will need to add time to the minimum required notice below for us to respond.
Open Climbing Booking
PAYG - 24hrs notice required
Punch Card - 3hrs notice required
Members - 3hrs notice required
Taster Sessions - 24hrs notice required
No Show Fees
In order to control the amount of members and punch card holders that are booking but not attending (about 10% from Aug-Oct 2020) members may now incur a £5 no-show fee for any session they do not attend, or cancel in time. Punch Card holders may have a punch deducted if they do not turn up to a session they have booked.
As you will know, the laws around Covid changed on Monday 19th July and we as a business are left to try to work out how to manage the situations ourselves.
While the laws around social distancing and mask-wearing have been removed, the requirement to isolate if any of our team have close contact with someone with Covid is still in place and is already causing us serious last-minute staffing problems.
As of 16th August those that are fully vaccinated will no longer have to isolate, but our team is generally pretty young so our focus in the meantime is on protecting them AND ensuring we can definitely open every day.
We hope that some time in September this new isolation rule will enable us to to remove the booking system. So for the reasons laid out above, the following will apply in our centres until mid September (or until isolation rules change):
Masks
We will not be enforcing mask-wearing in our centres.
If you choose to wear a mask we appreciate it!
If you choose not to, that's OK too.
Our staff will be wearing masks while walking around the building, but may be maskless when behind the reception screens or route setting.
Time Slots
We will be keeping these for now. If we have to run on a skeleton crew it is MUCH easier if everyone has pre-booked and paid.
Capacity
We will increase our maximum capacity from 30 to 50 people at any one time (pre-pandemic we would regularly have up to 100 at any one time).
Social Distancing
There will no longer be any laws around this, but some of our customers will still be anxious of strangers getting too close so please keep this in mind.
Symptoms
If you are displaying symptoms of Covid then please DO NOT come to the centre. If you are clearly unwell we will ask you to come back another time.
